Welcome to Komal Artz! These terms and conditions outline the rules and regulations for the use of our website and the services we offer.
By accessing this website and using our services, we assume you accept these terms and conditions in full. Do not continue to use Komal Artz’s website if you do not accept all of the terms and conditions stated on this page.
1. Services
1.1. Printing and Design Services: We offer a range of printing and design services including but not limited to business cards, brochures, posters, banners, and custom-printed apparel.
1.2. Custom-Printed Gift Items: We provide personalized printing on gift items such as mugs, T-shirts, photo frames, and more.
2. Order Process
2.1. Placing Orders: Orders can be placed through our website or by contacting our customer service team directly.
2.2. Proof Approval: For custom design orders, a digital proof will be provided for approval before printing. It is the customer’s responsibility to carefully review and approve the proof to proceed with production.
2.3. Payment: Payment must be made in full before production begins. We accept payment via [UPI/NEFT/IMPS].
3. Shipping and Delivery
3.1. Shipping: We offer shipping to DELHI/NCR using reputable courier services.
3.2. Delivery Times: Delivery times may vary depending on the product and customization requirements. Estimated delivery dates will be provided upon order confirmation.
3.3. Shipping Costs: Shipping costs are calculated based on the shipping destination and will be added to the total order amount.
4. Returns and Refunds
4.1. Quality Assurance: We strive to ensure all products are of high quality and accurately fulfil the customer’s specifications.
4.2. Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us within +91 7982512036 days of receipt. We will arrange for a replacement or refund as appropriate.
4.3. Non-Returnable Items: Custom-printed items with approved proofs are non-returnable unless they are defective or do not match the approved proof.
5. Intellectual Property
5.1. Ownership: All designs, artwork, and other intellectual property provided by customers or created by Komal Artz remain the property of the respective owners.
5.2. Use of Designs: By submitting designs or artwork to us, you grant us permission to use them for the purpose of fulfilling your order.
6. Privacy Policy
6.1. Confidentiality: We respect your privacy and are committed to protecting any personal information you provide us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
7. Limitation of Liability
7.1. Indirect Damages: Komal Artz shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits or business interruption.
8. Governing Law
8.1. Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of Delhi/INDIA, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Delhi Jurisdiction.
9. Changes to Terms
9.1. Modification: Komal Artz reserves the right to modify these terms and conditions at any time. Changes will take effect immediately upon posting on the website. It is your responsibility to review these terms periodically for updates.
10. Contact Us
10.1. Customer Support: If you have any questions or concerns about these terms and conditions, please contact us at +91 8510030866.
