Shipping and Refund Policy
Shipping Policy
1.1. Shipping Methods: We offer shipping to DELHI/NCR using reputable courier services.
1.2. Processing Time: Orders are typically processed within 1-2 business days after payment confirmation and approval of any necessary proofs for custom designs.
1.3. Shipping Costs: Shipping costs are calculated based on the shipping destination and the weight/dimensions of the package. The shipping cost will be displayed during the checkout process before payment is completed.
1.4. Delivery Time: Delivery times may vary depending on the product and customization requirements. Estimated delivery dates will be provided upon order confirmation. Please note that delivery times are approximate and not guaranteed.
1.5. Tracking Information: Once your order has been shipped, we will provide you with a tracking number via email, so you can track the delivery status of your package.
1.6. International Shipping: For international orders, customs duties and taxes may apply upon delivery. These charges are the responsibility of the customer.
Refund Policy
2.1. Order Cancellation: Orders can be cancelled and fully refunded before production has started. Once production has begun, cancellations may not be possible, especially for custom-printed items.
2.2. Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us within +91 7982512036 days of receipt. We will replace the item or provide a refund as appropriate. To initiate a return or refund, please provide photographs of the damaged or incorrect item for assessment.
2.3. Non-Returnable Items: Custom-printed items with approved proofs are generally non-returnable unless they are defective or do not match the approved proof.
2.4. Refund Process: Refunds will be processed within 6 business days after receiving the returned item or proof of the issue (in the case of damaged or incorrect items). Refunds will be issued to the original payment method used during the purchase.
Contact Us
3.1. Customer Support: If you have any questions or concerns about our Shipping and Refund Policy, please contact us at +91 8510030866. Our customer support team is available to assist you and address any issues promptly.
